PLT 12 March 2025
Certificates of Attendance
Presentations
| Workshop | Presentation | Useful Links |
| Pain | ||
| Chronic Kidney Disease | ||
| A Positive Approach to Safety with PSIRF | ||
| Disability Justice in Primary Care |
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| Inclusivity in York and what you can do to help minoritised ethnic communities at your GP practice |
Q&A
Unanswered questions made during the plenary are answered below:
Could you provide an example of a good/ideal use of the hub, as in which patients might benefit and what kind of help they might receive?
There are lots of good examples for example people who are struggling with benefits and need support to contact the benefits agency where in the past the lack of support would have led to a deterioration in mood. Or those who have a clinical need for some emotions management prior to being able to successfully link into community activities with a social prescriber. Or individuals who feel that they are struggling and come into the hub space where they can have a helpful conversation with somebody and feel heard and then are able to leave with some skills in order to manage their distress when they are elsewhere. The peer support offered can give people the hope that they too can manage what at the time are distressing experiences and develop skills to move forward in their lives. The volunteering opportunities give people the opportunity to give back to the community, gain skills and develop confidence.
Where in North Yorkshire? Will it cover South Hambleton and Ryedale?
The hubs described in the presentation will serve the City of York exclusively. There are plans to establish similar MH Hubs across the whole of North Yorkshire, this will include South Hambleton & Ryedale.
We keep talking about narrowing the gap for mental health. But nowadays a lot of issues are related to neurodiversity, how are we dealing with this?
The MH Hubs are focused at people with MH problems, which may include people who also are neurodiverse. We aim to minimise the barriers to accessing MH services to ensure that they get the help and support they need, when and how they ned it. All staff providing services into the hubs are trained to be able to make reasonable adjustments as necessary. Supporting the needs of neurodiverse people is part of the Connecting Our City vision for York.
Can you explain more about what you mean when you say the care will be trauma informed. How will this differ from before?
- All staff will be trained in Trauma informed practice, realising and recognising the wide impact of trauma on service users and staff.
- Staff will be trained to respond to the impact of trauma with the aim to avoid further unintentional harm. This will include using grounding and stabilisation techniques and enabling people to find the right support at the right time, opposed to waiting long periods of time for therapy.
- When we think of safety, its about physical and emotional safety. This includes comfortable physical space, clear boundaries and policies that support everyone delivering and using the hub.
- Trustworthiness & transparency – The service will provide clear communication about services and what to expect to help build trust. All staff will be transparent about their roles and what they can and can’t do.
- Incorporating peer support to offer support to others – service users and staff.
- Collaboration, everyone is encouraged to be active within their own journey, this includes having choices where possible but also being included in their own well being planning.
- Culturally and gender sensitive, we will aim to tailor to needs where possible, recognising how culture and gender factors can influence trauma responses.
- Thinking of the whole person, thinking about other aspects that can promote healing such as social prescribing, carers, peer support and mental health interventions. A recognition that working together will bring about a more tailored recovery which meets needs.
- Flexibility, offering choice via different methods of support rather than one option, allows service users to choose that is best for them.
- Trauma Informed practice training and support. This will be continued, the hubs will have access to Trauma Informed care leads, who deliver monthly reflective practice to Staff to discuss the challenges of the work but also what is happening within the team. There are also regular drop in sessions to support all staff in the hub.
- Consistency, Trauma Informed Care Leads cover the whole of North Yorkshire and have been working with Mental Health First Contact Workers, North Yorkshire Council, York Council and Voluntary Sector to increase trauma awareness, training opportunities and build a consistent response to trauma.
Are there any plans for rural communities outside of York city?
Yes, the existing and planned hubs in York and across NY will have a physical presence and also plan to reach into the rural communities through the development of virtual and pop-up hubs to increase local access to these services.
- Trauma Informed Care leads cover the whole of North Yorkshire, regular training, consultation and a Trauma Informed Community of practice is in place for North Yorkshire, to support senior leaders in organisations to enhance their own practice. This also demonstrates the transportability of Hub work, as some roles allow for system wide working, these include Complex Emotional Need Practitioners who work closely with Trauma Informed Care Leads.
Are the hubs available for patients outside York in North Yorkshire?
There are plans to develop hubs across North Yorkshire. It is hoped that we will see MH Hubs soon in Harrogate and in the Vale of York with others following. The York hubs will focus on providing services to people from the City of York.
I'm in the inclusivity workshop room. We can't see the slides because they are too small
The slides can be accessed via the Nimbuscare website.
Are you working with community drug and alcohol services too?
Yes, we link with services across the whole spectrum.
